On the use of AI-based tools like ChatGPT to support management research

计算机科学 客观性(哲学) 独创性 数据科学 术语 人工智能 相关性(法律) 管理科学 知识管理 定性研究 工程类 社会学 政治学 社会科学 哲学 语言学 认识论 法学
作者
Bastian Burger,Dominik K. Kanbach,Sascha Kraus,Matthias Breier,Vincenzo Corvello
出处
期刊:European Journal of Innovation Management [Emerald Publishing Limited]
卷期号:26 (7): 233-241 被引量:276
标识
DOI:10.1108/ejim-02-2023-0156
摘要

Purpose The article discusses the current relevance of artificial intelligence (AI) in research and how AI improves various research methods. This article focuses on the practical case study of systematic literature reviews (SLRs) to provide a guideline for employing AI in the process. Design/methodology/approach Researchers no longer require technical skills to use AI in their research. The recent discussion about using Chat Generative Pre-trained Transformer (GPT), a chatbot by OpenAI, has reached the academic world and fueled heated debates about the future of academic research. Nevertheless, as the saying goes, AI will not replace our job; a human being using AI will. This editorial aims to provide an overview of the current state of using AI in research, highlighting recent trends and developments in the field. Findings The main result is guidelines for the use of AI in the scientific research process. The guidelines were developed for the literature review case but the authors believe the instructions provided can be adjusted to many fields of research, including but not limited to quantitative research, data qualification, research on unstructured data, qualitative data and even on many support functions and repetitive tasks. Originality/value AI already has the potential to make researchers’ work faster, more reliable and more convenient. The authors highlight the advantages and limitations of AI in the current time, which should be present in any research utilizing AI. Advantages include objectivity and repeatability in research processes that currently are subject to human error. The most substantial disadvantages lie in the architecture of current general-purpose models, which understanding is essential for using them in research. The authors will describe the most critical shortcomings without going into technical detail and suggest how to work with the shortcomings daily.
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