Integration of QFD, HOQ, Taguchi, and Kansei Engineering for Smart Desk Lamp Design

This research focuses on the analysis of smart desk lamps. To the authors’ knowledge, there is no previous study about Voice of Customer regarding smart desk lamps in Indonesia, to know the requirements for a smart desk lamp from Indonesian customer using the QFD and House of Quality (HOQ) The overall value of the interaction matrix with HOQ, the relative weight results for each customer and functional requirements are obtained. The highest technical requirement from HOQ is automatic on/off. The Taguchi method is to find out the best design for each Kansei Engineering that has been created. The Kansei Engineering that have been created are easy to use, adjustable lamp, affordable price, modern design, hi-tech. Each Kansei Engineering produces the required design according to the S/N Ratio (signal to noise ratio). Based on the QFD questionnaire and design using Kansei Engineering, one best design was obtained, namely hi-tech. The design consists of 3 parts, namely the top, middle and bottom. At the top, the slim rectangular shape is preferable with lights position in the middle. Pole position is round, upright position. At the bottom, it has a circular shape.