科技压力
信息和通信技术
连续性
心理学
应对(心理学)
知识管理
社会心理学
应用心理学
计算机科学
精神科
万维网
作者
Anna Mette Fuglseth,Øystein Sørebø
标识
DOI:10.1016/j.chb.2014.07.040
摘要
The main purpose of the present study is to help managers cope with the negative effects of technostress on employee use of ICT. Drawing on transaction theory of stress (Cooper, Dewe, & O’Driscoll, 2001) and information systems (IS) continuance theory (Bhattacherjee, 2001) we investigate the effects of technostress on employee intentions to extend the use of ICT at work. Our results show that factors that create and inhibit technostress affect both employee satisfaction with the use of ICT and employee intentions to extend the use of ICT. Our findings have important implications for the management of technostress with regard to both individual stress levels and organizational performance. A key implication of our research is that managers should implement strategies for coping with technostress through the theoretical concept of technostress inhibitors.
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