Moving towards social inclusion: Manager and staff perspectives on an award winning community sport and recreation program for immigrants

Highlights• Case study of a sport and recreation organization's newcomer inclusion program.• Used a framework to examine organization role, success factors, and challenges.• Found that newcomers were expected to assimilate and fit into existing programs.• Success factors: staff champions, leisure counseling, partnerships, and outreach.• Challenges: addressing multiple barriers, partnerships, and short-term funding.