Emotion in Conflict and Negotiation: Introducing the Emotions as Social Information (EASI) Model

There is an increasing realization in the social and organizational sciences that emotions play a crucial role in organizational behavior.In this chapter I review the current state of research on the interpersonal effects of emotions in conflict and negotiation.The review shows that a great variety of emotions, such as anger, happiness, guilt, regret, disappointment, and worry, have