A Literature Review on Enhancing Exhibition Services in Smart Museums Based on Emerging Information Technologies

Smart exhibitions are audience-centered, interactive display services within smart museums. This paper investigates the primary technological applications and development trends that enhance exhibition services in smart museums. Through a literature review, the paper analyzes the concept and structure of smart museums, the application of exhibition technologies in smart museums, the major existing issues in traditional museums, as well as exhibition technologies and their future trends in smart museums. The study summarizes the characteristics of smart exhibition services, including personalized and precise services, multidimensional visitor experiences, flexible display methods, enriched viewing experiences, intelligent optimization of exhibition hall management, and the smart generation of exhibition content. It further elucidates the development trends of innovative exhibition forms, diverse expressive means, and the provision of intelligent and personalized services in smart exhibitions. The research aims to offer a reference for the application of new technologies in the advancement of museum exhibitions.