Analysis of British Public Service Practice Model on Citizen-orientation

The public service reform is a global issue and an important part of government reform.Because UK is a flourishing capitalist nation and a pioneer of public administration reform,its public service reform has undergone a process from government-orientation to citizen-orientation.Citizen-orientation is a basic value of British Public Service and develops into a public service practice model with self-improving system.This model is of great significance and important reference for China in the construction of service-oriented government.