Restructuring Strategy: Understanding How Differentiation Strategies Enhance Performance at Global Village Tea Factory in Uganda

This study aimed to assess the impact of differentiation strategies on the operational performance of tea manufacturing industries in Uganda, with a focus on the Global Village Tea Factory. Using Porter’s generic theory as a framework, the research applied a quantitative approach, incorporating exploratory and descriptive survey designs. Data were collected from ninety-two respondents using self-administered structured questionnaires, and both descriptive and inferential statistical techniques were utilized for analysis. The findings revealed a positive correlation (r = 0.400) between differentiation strategies and performance, with regression analysis showing a significant relationship (β = 0.278, t = 2.071, p = 0.042; p < 0.05). The study concluded that differentiation strategies positively influence performance and recommended that tea manufacturing firms, especially the Global Village Tea Factory, prioritize such strategies to enhance product quality and competitiveness. Policymakers were also encouraged to support differentiation initiatives for sector growth and sustainability. The study contributes valuable empirical evidence on the role of differentiation in the tea manufacturing industry, offering insights for both researchers and industry practitioners.