Exploring past achievements in last mile logistics research : A literature review

PurposeThis paper aims to consolidate the knowledge in last mile logistics research, analyze the development of the research area, and provide future research directions.Design/methodology/approachA systematic literature review identified 154 peer-reviewed journal publications from 2001 to 2019 in 83 scientific journals contributing to last mile logistics research.FindingsMain topics in last mile logistics research have been identified, i.e. performance, optimization problems, innovative solutions, stakeholders, retail channels and infrastructure. The review further identifies last mile logistics, last mile fulfilment, last mile delivery, last mile distribution and last mile transportation as system components of the last mile system. The system components have been described based on the reviewed literature and build the basis for the last mile system suggested by the authors.Research limitations/implicationsThe study provides an overview of past achievements in last mile logistics research which helps scholars understanding the complex last mile system and positioning their research. Gaps have been identified building a basis for further research.Practical implicationsThis review has important implications for practitioners as it helps understanding the landscape of last mile logistics research and provides a new terminology. This will help practitioners understanding the interrelationships of the various elements in the complex last mile system.Original/valueThis study focuses on understanding the existing literature on last mile logistics research and