The acceptance study of NFC technology: A survey of models and user acceptance

As information technology rapidly changes and assimilates into our life seamlessly through the exponential growth of the Internet, identifying related technology acceptance behaviour among users becomes vital. Existing researches have shown that new systems require novice users to spend an amount of time to get to know the technology. Near Field Communication (NFC) is an emerging technology, which offers an enhanced interaction for users by simplifying data transfers, secured payment transaction access and many more. In this paper, we looked into a number of widely used acceptance models such as the Theory of Reasoned Action (TRA), Theory Planned Behavior (TPB) and, the Unified Theory of Acceptance and Use of Technology (UTAUT) to identify the theory that is best suited as an assessment tool of the user acceptance to the NFC technology. We have identified UTAUT as the best tool based on literature and utilized the theory to develop a questionnaire for the user acceptance survey. Our results indicates, factors such as social influence and facilitating condition affected the users' technology acceptance for NFC where most respondents are willing to use the technology if they had the chance to do so.