Digital Empowerment: How Small B to B Companies Remodel the Value Chain Through Digital Platforms

Purpose Digital platforms represent a major technological change that affects the entire value chain of a company and requires digital resources and a flexible organizational structure. Given the resource limitations that SMEs have, it is interesting to find out to what extent they have adopted digital platforms. The aim of this paper is to explore the level of SMEs' digitalization and how sophisticated these businesses are in using various digital platforms in primary and secondary value creation activities. Additionally, we set out to identify clusters with different needs and behaviors when considering digital platforms.