This paper presents one expert’s views on the required components of successfully designing and implementing an interactive teaching pedagogy called service-learning.The paper is largely drawn from an interview with Barbara Holland, a respected pioneer and international advocate for service-learning and university-community engagement.The paper aims to provide interested faculty with both a better understanding of what service-learning is as well as an overview of the student, faculty, community partner, and institutional motivations and commitments related to service-learning program success.