A Gallery In My Hand: A Multi-Exhibition Investigation of Accessible and Inclusive Gallery Experiences for Blind and Low Vision Visitors

With their overwhelming reliance on visual arts and artefacts, art galleries and museums are often considered unapproachable spaces for people who are blind or have low vision (BLV). We present the results of an ongoing collaboration with an Australian regional gallery in their efforts to improve access by BLV people to their permanent collection and temporary exhibitions. We describe the approach taken to develop interpretive technology-mediated experiences for BLV visitors for their 2021 and 2022 flagship exhibitions, along with evaluation from the perspectives of both BLV visitors and the gallery staff. Outcomes include: broader awareness within the gallery for inclusive design practice and public engagement; better understandings of the needs of BLV visitors, in particular relating to confidence building and technology integration; understanding of gallery constraints and challenges; and a framework for the development of future inclusive gallery experiences.