期望理论
相关性(法律)
社会信息处理
心理学
透视图(图形)
工作设计
任务(项目管理)
社会心理学
信息处理
背景(考古学)
工作态度
信息处理理论
工作满意度
工作分析
过程(计算)
知识管理
工作表现
认知心理学
计算机科学
认知
管理
政治学
人工智能
法学
生物
操作系统
古生物学
神经科学
经济
作者
Gerald R. Salancik,Jeffrey Pfeffer
摘要
This article outlines a social information processing approach to explain job attitudes. In comparison with need-satisfaction and expectancy models to job attitudes and motivation, the social information processing perspective emphasizes the effects of context and the consequences of past choices, rather than individual predispositions and rational decision-making processes. When an individual develops statements about attitude or needs, he or she uses social information--information about past behavior and about what others think. The process of attributing attitudes or needs from behavior is itself affected by commitment processes, by the saliency and relevance of information, and by the need to develop socially acceptable and legitimate rationalizations for actions. Both attitudes and need statements, as well as characterizations of jobs, are affected by informational social influence. The implications of the social information processing perspective for organization development efforts and programs of job redesign are discussed.
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