A meta-analysis of antecedents and consequences of green trust

适度 持续性 独创性 背景(考古学) 心理学 领域 认知 价值(数学) 知识管理 依赖关系(UML) 实证研究 营销 社会心理学 业务 政治学 计算机科学 创造力 地理 机器学习 哲学 软件工程 考古 神经科学 认识论 法学 生态学 生物
作者
Sumedha Chauhan,Sandeep Goyal
出处
期刊:Journal of Consumer Marketing [Emerald Publishing Limited]
卷期号:41 (4): 459-473 被引量:2
标识
DOI:10.1108/jcm-10-2023-6335
摘要

Purpose Increasing demand for goods and services strains environmental sustainability, driving interest in green products. Trust in these products is vital for adoption. Scholars have examined factors affecting green trust, but a comprehensive framework involving cognitive and affective factors as antecedents and behavioral outcomes as consequences is lacking. This study aims to address this gap and introduces cultural and socio-demographic variables as moderators. Design/methodology/approach The study consolidates the outcomes of 79 empirical publications on green trust and conducts a meta-analysis. Findings All the cognitive and affective factors and behavioral outcomes are significantly associated with green trust. The moderator analysis provides many valuable insights as it highlights the context dependency of various relationships of green trust. Research limitations/implications Using an extensive literature review, this study introduces an integrated framework that clarifies the antecedents and consequences of green trust. This work enriches the existing body of knowledge by investigating the influence of cultural and socio-demographic factors as moderators on these relationships, offering significant insights into the realm of green trust. Practical implications This research yields valuable guidance for providers of green products/services, shedding light on the factors that foster trust in their offerings and emphasizing the importance of customized strategies that take into account cultural and socio-demographic variables. Originality/value This is an original study that contributes to the green trust literature.
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