A growth mindset about human minds promotes positive responses to intelligent technology

Perceiving minds in technology agents, for example, robots designed with artificial intelligence (AI), is common and crucial in modern life. However, past studies have revealed that robots with a high level of minds elicit polarized responses. From a human-robot interaction perspective, we proposed that people' responses to robots, in part, originate from differences between fixed and growth mindsets about human minds-the beliefs regarding whether humans' mental capacities are fixed or incremental. We conducted five studies to test this assumption. A growth mindset about human minds was associated with or led to lower levels of negative feelings about robots (Study 1), more perceptions of robots as allies versus enemies (Study 2), more support for robotic research (Studies 3 and 4), and greater willingness to interact with robots (Study 5). Furthermore, the effect of a growth mindset about human minds on favorable responses to robots was more pronounced when robots were perceived as having high (versus low) levels of minds (Studies 3-5) and mediated by decreased concerns about robots (Study 5). By emphasizing the nuanced role of mindset beliefs about human minds in responses to intelligent technology, this research provides not only a new perspective on research into minds but also important implications for human-technology relationships.