Artificial Intelligence in Human Resource Management: Opportunities, Challenges and Ethical Considerations

作者
Vipul Purohit, Arun Prajapat, Disha Banerjee
标识
DOI:10.52710/3ehn5j47
摘要

Artificial Intelligence (AI) is increasingly transforming Human Resource Management (HRM) by changing how organizations recruit, develop, evaluate, engage, and manage employees. The integration of AI into HR processes offers substantial opportunities for improving efficiency, decision-making, personalization, workforce planning, and strategic human resource practices. At the same time, the increasing reliance on algorithmic systems introduces significant challenges related to data quality, algorithmic bias, privacy, transparency, employee autonomy, job displacement, and accountability. These challenges become particularly important because HR decisions directly influence individuals’ careers, opportunities, rewards, and workplace experiences. This conceptual paper examines the opportunities, challenges, and ethical considerations associated with the application of AI in HRM. Drawing on secondary literature, the study synthesizes existing scholarly perspectives and organizes them into major themes concerning AI-enabled HR functions, organizational benefits, technological and organizational challenges, ethical risks, and human oversight. The analysis indicates that AI can improve HR efficiency, strengthen data-driven decision-making, support personalized employee development, and enhance the strategic role of HR. However, these benefits depend on appropriate data governance, organizational readiness, AI literacy, transparency, fairness, and human oversight. The paper argues that the future of AI-enabled HRM should not be based on replacing human judgment but on developing responsible human-AI collaboration. Overall, responsible AI adoption requires organizations to balance technological innovation with employee rights, ethical responsibility, and sustainable organizational development.

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