Do digital celebrities' relationships and social climate matter? Impulse buying in f-commerce

脉冲(物理) 满足 心理学 独创性 结构方程建模 社会心理学 现存分类群 调解 使用与满足理论 社会化媒体 广告 业务 社会学 计算机科学 创造力 社会科学 进化生物学 量子力学 机器学习 物理 生物 万维网
作者
Abaid Ullah Zafar,Jiangnan Qiu,Mohsin Shahzad
出处
期刊:Internet Research [Emerald Publishing Limited]
卷期号:30 (6): 1731-1762 被引量:157
标识
DOI:10.1108/intr-04-2019-0142
摘要

Purpose Growing evidence asserts that individuals are inclined to buy impulsively in the social commerce environment due to interactive elements. However, extant literature does not reveal the influence of emerging digital celebrities and their communities on impulse buying, although users may encounter them synchronously. Hence, this study explores the impact of parasocial relationships and social climate on impulse buying following the stimulus–organism–response framework with the incorporation of the urge to buy. Besides, this research investigates the role of hedonic and utility gratification-seeking behavior in parasocial relationships following uses and gratifications theory (UGT). Design/methodology/approach An empirical research study was conducted on Facebook, and data were collected from Pakistani users who followed digital celebrities. Partial least squares structural equation modeling (PLS-SEM) approach was employed to analyze the valid data of 231 respondents. Findings The results indicate that integrated constructs significantly influence impulse buying with complementary partial mediation of urge to buy. Besides, social climate significantly interacts the relationship of parasocial relationships and impulse buying. Further, passing time, enjoyment and information seeking has a significant impact on parasocial relationships, except for self-presentation. Originality/value This research provides key knowledge to comprehend the overall phenomenon of emerging digital celebrities through the integration of their parasocial relationships and the social climate of their communities, with potential intervening and interaction effects. This study also unveils the role of gratifications in building digital celebrities' parasocial relationships.
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