Does AI-Driven Technostress Promote or Hinder Employees’ Artificial Intelligence Adoption Intention? A Moderated Mediation Model of Affective Reactions and Technical Self-Efficacy

Overall, our study suggests that AI-driven challenge technology stressors positively impact AI adoption intention through the cultivation of positive affect, while hindrance technology stressors impede AI adoption intention by triggering AI anxiety. Additionally, technical self-efficacy emerges as a crucial moderator in shaping these relationships. This research has the potential to make a meaningful contribution to the literature on AI adoption intention, deepening our holistic understanding of the influential mechanisms involved. Furthermore, the study affirms the applicability and relevance of Affective Events Theory (AET) and the Challenge-Hindrance Stressor Framework (CHSF). In practical terms, the research provides actionable insights for organizations to effectively manage employees' AI adoption intention.