结构方程建模
变革型领导
酒店业
款待
非概率抽样
背景(考古学)
持续性
偏最小二乘回归
心理学
雪球取样
营销
一致性(知识库)
业务
知识管理
注意
创造力
竞争优势
社会学
环境心理学
描述性统计
社会责任
可持续发展
企业社会责任
作者
Syed Hussain Murtaza,Syed Muhammad Mustafa,Ahmed Bostani,Muhammad Zahid Nawaz
摘要
ABSTRACT In an era where sustainability has become a key competitive advantage in the hospitality industry, this study examines the factors that influence hotel environmental performance (HEP). Specifically, it examines how environmental transformational leadership (ETL) affects HEP, focusing on the mediating role of green psychological climate (GPC) and the moderating role of green creativity (GC). Based on the Conservation of Resources (COR) theory, this research employs a quantitative design. Data were gathered through a structured questionnaire from employees chosen via purposive sampling across various hotels. A combination of partial least squares structural equation modeling (PLS‐SEM) and artificial neural network (ANN) approaches was used to analyze the data and test the hypotheses. Results show that ETL significantly enhances GPC and GC, which in turn contribute to HEP. The PLS‐SEM analysis confirms that GC moderates HEP, highlighting its vital role in achieving environmental goals. Additionally, ANN results identify GC as the most influential predictor of HEP. The consistency of findings across both methods emphasizes the importance of fostering GC to enhance environmental performance in the hospitality field. This study emphasizes the roles of ETL and GC in advancing both environmental and social outcomes within the hospitality industry. It also enhances the theoretical understanding of ETL, GPC, and GC within the context of sustainability, offering a methodological advancement.
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