Reducing the Perceived Complexity of Mobile Learning in Organizations: A Moderated Mediation Model

Although much attention has been paid to mobile learning studies, there is still a scarcity of research examining the moderating impact of perceived complexity on organizational learners' mobile learning performance. Consequently, this study's primary purpose is to investigate the central elements that lead to better mobile learning outcomes and explore the moderating impact of perceived complexity on mobile learning continuance intention. 300 organizational learners took part in this study, and the partial least squares structural equation modeling (PLS-SEM) analysis and SPSS PROCESS procedure (Model 14) were employed to analyze the mobile learning data. The study findings indicated a positive relationship between subjective norm, perceived behavioral control, attitude toward mobile learning, and mobile learning continuance intention. Additionally, the study results revealed that relative advantage was positively related to perceived behavioral control, and family support was positively associated with subjective norm. Finally, the study findings demonstrated that perceived complexity would play a moderating role in determining mobile learning continuance intention.