心理信息
心理学
任务(项目管理)
心理弹性
员工声音
适应(眼睛)
团队合作
社会心理学
认知心理学
领域(数学)
应用心理学
梅德林
管理
数学
神经科学
政治学
纯数学
法学
经济
作者
Alex Ning Li,Subrahmaniam Tangirala
摘要
Teams often confront exogenous events that induce discontinuous change and unsettle existing routines. In the immediate aftermath of such events (the disruption stage), teams experience a dip in their performance and only over time regain their previous performance levels (in the recovery stage). We argue that prohibitive voice that allows teams to manage errors better is instrumental for preventing performance losses in the disruption stage. Whereas, promotive voice that helps teams innovate or improve team processes, can facilitate steeper and more positive performance trajectories in the recovery stage. We also propose that voice is especially functional when teams confront higher change intensity and, thereby, highlight that voice is particularly important when change events cause greater discontinuity in the task environment. We found general support for our theory in a correlational field study involving 172 production teams in which we examined over time trajectories in objective team performance, and a field experiment involving 88 teams in a different production setting, where team members were trained, incentivized, and provided opportunities to engage in voice. We discuss the implications of our findings for literature on voice, team adaptation, and resilience. (PsycInfo Database Record (c) 2022 APA, all rights reserved).
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