A Study on the Development of AI Chatbot for Korean Language Education Using Chatbot Builder

This study aimed to create a chatbot for Korean language education using a chatbot builder and to suggest a chatbot utilization method for teaching and learning Korean. To this end, we developed a conversational artificial intelligence chatbot using Dialogflow—a chatbot builder provided by Google—and demonstrated how teachers can use the builders to create chatbots for Korean language education. The chatbots were developed by dividing them into for pattern practice, textbook dialogue practice, speech practice, and game activities, according to the purpose of use; furthermore, the utilization method of each chatbot was summarized. These discussions will contribute to establishing chatbots as useful educational aids in the current situation, with the increased development of artificial intelligence technology and the need for a distance education environment. Additionally, chatbot production and utilization through chatbot builders are expected to enable instructors to easily construct chatbots that account for the classroom environment and learners’ characteristics. This in turn enables customized learning for individual learners; further, this is expected to play a positive role in learners’ motivation and attitudes.