自动化
认知失调
否决权
计算机科学
心理学
社会心理学
工程类
政治学
机械工程
政治
法学
作者
Linda Onnasch,Steffen Hoesterey,Vera Fahrner
标识
DOI:10.1177/21695067231192910
摘要
When automation takes over many functions and is highly reliable, humans often insufficiently monitor the correct system functioning. We investigated this phenomenon by introducing automation at the action implementation stage in two conditions: Participants working with monitored automation could veto the automation, whereas participants working with consensual automation had to agree with the automation. Based on neuropsychological research on cognitive dissonance, we expected that participants would devote more resources to checking the monitored automation compared to participants working with consensual automation, because the justification of a potential disagreement (veto) should be based on sufficient information. Additionally, we examined effects of risk on trust attitude and behavior when participants worked in virtual reality at either 0.5- or 70-meters altitude. We found a decrease in dissonance discomfort and an increase in self-reported trust across experimental blocks. At high risk, participants monitored automation significantly more. However, no main effects of automation were found.
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