The mediation of trust in country-of-origin effects across countries
政治学
心理学
社会心理学
情感(语言学)
作者
Nadia Jiménez,Sonia San Martín
出处
期刊:Cross Cultural Management: An International Journal [Emerald (MCB UP)] 日期:2014-08-14卷期号:21 (2): 150-171被引量:33
标识
DOI:10.1108/ccm-12-2012-0113
摘要
Purpose – This paper aims to investigate if trust plays a mediating role on the country-of-origin (COO) brand reputation and consumer animosity effects in determining consumers’ purchase intentions in both emerging and developed markets. Design/methodology/approach – The paper opted for the structure equation modelling methodology to analyse data collected from 476 Spanish and Mexican car owners who evaluate American automobiles. Findings – The results show that in the emerging market economy, the COO's brand reputation influences trust and purchase intention more than in the mature market. Also, the results show that although trust plays an important role in different markets because it mediates the effect of COO's brand reputation on consumers’ purchase intention in both emerging and mature economies, it does not mediate the effect of animosity on purchase intention in the analysed developed economy. Research limitations/implications – The chosen category product presents the shortcoming of being of a h...