Conceptual Framework of Emotional Intelligence

Emotional intelligence is an important aspect in modern business life. Emotional intelligence is helpful to overcome the emotional problem of self and others. Emotional intelligence affects the performance of employees. To know to emotions of self and others  there should be emotional awareness and management of emotions. Emotional intelligence refers to emotional awareness and emotional management skill which provide the ability to balance emotion and reason so as to maximize long term happiness. Emotional Intelligence includes components like self awareness, ability to manage moods, motivation, empathy and social skills such as cooperation and leadership.In present day context, emotional intelligence is being perceived as the most important element in a person’s success. Emotions are personal experiences i.e. internal conscious states that we observe in ourselves and others. Emotions are subjective feelings make us feel in a particular way such as Anger or joy but vary in intensity and quality & rooted in our mental processes.