Dysphagia can be a servere symptom, which can be divided into upper and lower dysphagia. This case presents a healthy 81-year-old who, over six years, experienced a progressive degree of dysphagia and reduced quality of life, where the cause was due to cervical osteophytes requiring neurosurgical treatment. Dysphagia should not be attributed to normal aging. A thorough medical history is essential for a good patient outcome and the correct investigation of the cause.