Supply chain and external conditions under which supply chain resilience pays: An organizational information processing theorization

While firms are increasingly exposed to catastrophes due to global presence of their supply chains, the development of supply chain resilience becomes crucial to businesses. Thus, it is important to examine business values for supply chain resilience under different types and levels of disruptions. Drawing on the organizational information process theory, a theoretical model was developed to examine the moderating effects of the various supply chain disruptions on performance outcomes. Empirical evidence, collected from primary and secondary data sources, suggests that supply chain resilience is found to be positively associated with risk management, market, and financial performance. In particular, supply chain resilience has shown importance in contributing to the risk management and market performance when firms experience high levels of supply side, infrastructure, and catastrophic disruptions. • The application of the organizational information process theory in SCR research. • SCR positively contributes to various performance outcomes. • The moderating effect of supply chain disruptions. • SCR pays under high levels of supply, infrastructure, and catastrophic disruptions. • Testing moderating effect with AMOS.