A systematic literature review on travel planning through user-generated video

This study is conducted to provide a systematic review of the existing publications regarding the usage of user-generated video (UGV) for travel planning to present insights, highlight the state-of-art context and suggest potential future research trends in the field. A systematic review process is carried out, including synthesis, classification, and analysis to explore the development, characteristics, theoretical and conceptual models, as well as measurements associated with the use of UGV for travel planning. A total of 52 articles published between 2009 and 2022 are collected and categorised into five categories, including the role of platforms that contain user-generated content (UGC), the characteristic related to UGV/the source characteristic, the characteristic of users (travellers), users (travellers) response, research framework development. Thematic analysis of research categories/themes provides theoretical discourse and insights to address backlog research problems in this field. This study can be viewed as the first systematic review regarding the use of UGV for travel planning. In addition, the methods are used to describe how the research topic is formulated. Furthermore, the usefulness of the qualitative methodology allows the authors to thoroughly analyse the theoretical context of research using UGV for travel planning.