Scale development of decent work among logistics digital gig workers

Purpose This paper aims to examine the dimensional structure of decent work perception among logistics digital gig workers (LDGWs) and develop a measurement scale to capture their unique work experiences under the platform economy and algorithmic management context. Design/methodology/approach The study used a mixed-methods approach, gathering qualitative data through semi-structured interviews with 31 LDGWs. Core dimensions of decent work perception were derived using literature review and grounded theory. A measurement scale was then developed, with 321 valid questionnaires collected and validated using exploratory factor analysis, confirmatory factor analysis and reliability and validity tests. Findings The decent work perception among LDGWs was conceptualized into four dimensions: respect and fairness, freedom and autonomy, safety and reliability and confidence and fulfillment. The scale exhibited strong reliability and validity, proving effective in measuring decent work perception among LDGWs. Originality/value This research deconstructs the conceptual framework of decent work perception among LDGWs, broadening the dimensions of decent work for this emerging group in the digital economy. It enriches theoretical studies on decent work in the context of the platform economy and algorithmic management. Furthermore, to our knowledge, this study develops the first measurement scale for this topic, offering a foundational tool for subsequent quantitative research.