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What drives employees to develop their personal brands at work? Appeal, authenticity, and influence

雪球取样 印象管理 业务 营销 个人销售 跨国公司 就业能力 雇主品牌 人力资源管理 上诉 心理学 公共关系 员工敬业度 酒店业 客户关系管理 过程(计算) 员工激励 心理契约 个人生活 消费者行为 员工调查 样品(材料) 生产(经济) 个人发展 品牌管理 浸泡
作者
Ekaterina Nefedeva,Maria S. Plakhotnik
出处
期刊:Qualitative Market Research: An International Journal [Emerald Publishing Limited]
卷期号:29 (2): 184-211
标识
DOI:10.1108/qmr-09-2024-0196
摘要

Purpose Employee personal branding has been linked to such company benefits as improved profits and customer relations. Research has suggested that employees engage in personal branding to increase employability and promote career development. However, there is a lack of research providing evidence on what drives employees to create and develop their personal brands in the workplace. Drawing on impression management theory, this study aims to investigate employee motivation for personal branding in the workplace. Design/methodology/approach Data were collected using semi-structured interviews with 15 employees of a large multinational production company. Criteria and snowball sampling strategies were used to select the study participants. Interpretive phenomenological analysis was used to analyze data. Findings The study proposes a model of three meta-drivers of employee personal branding in the workplace: appeal, authenticity and influence. The meta-drivers of appeal and authenticity provide the foundation for the brand-building process by creating the initial impression and committing the individual to perform consistently with it. This emerging brand influences others to act toward the individual according to what he or she projects. The influence meta-driver is not limited to impression management but is also related to employee proactive behavior. Originality/value This study expands the impression management theory to include the concept of proactive behavior to explain employee motivation to build personal brands. The authors also provide evidence that tangible factors are not the primary motivation for employee personal branding, contrary to previous suggestions.
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