Engaging ‘levers’ to guage success

In 2007, as part of its annual strategic planning process, the ASHRM board was fortunate to have the assistance of Rick Foster, an internationally known management consultant and author. Those of you who have participated in the AHA's Patient Safety Leadership Fellowship program have had the opportunity to work with Rick as he showed you what your Myers Briggs personality assessment results really mean, and how to understand different behavioral tendencies predicted by those assessments.