Text to Causal Knowledge Graph: A Framework to Synthesize Knowledge from Unstructured Business Texts into Causal Graphs

This article presents a state-of-the-art system to extract and synthesize causal statements from company reports into a directed causal graph. The extracted information is organized by the relevance to different stakeholder groups’ benefits (customers, employees, investors, and the community/environment). The presented method of synthesizing extracted data into a knowledge graph comprises a framework that can be used for similar tasks in other domains, e.g. medical information. The current work addresses the problem of finding, organizing, and synthesizing a view of the cause-and-effect relationships based textual data, in order to inform and even prescribe the best actions that may affect target business outcomes related to different stakeholders’ benefits (customers, employees, investors, and the community/environment).