Principles of Workforce Asset Management

This chapter explores the vision of workforce asset management (WAM) and why acting proactively in this field is critical to the overall efficiency and maturity of an organization today. It introduces and explains the central positioning of the workforce management office (WMO) in the workplace. The chapter underscores the vital principles that allow workforce management (WFM) systems to be fully integrated into the organization’s structure, processes, and culture. Realizing the potential of what WFM systems can accomplish when positioned in close alignment with organizational objectives, the chapter describes the support needed by personnel who are responsible for WFM systems to achieve both tactical and strategic outcomes. Controlled Vocabulary Terms Workforce management; Workforce management applications