仪表板
互动性
计算机科学
形成性评价
人机交互
可用性
眼动
万维网
数据科学
人工智能
心理学
教育学
作者
Adrian Suarez,S Popelka
标识
DOI:10.1080/10447318.2023.2272078
摘要
The outbreak of the COVID-19 pandemic caused dashboards to become widely used by the public and decision-makers. Nevertheless, dashboard interfaces have been related to business intelligence since their origins, and the search for improvements in their design is not new. This article’s objective is to conduct a user evaluation of COVID-19 dashboards that contain geospatial information. This is done through a formative study to identify problematic aspects of user/dashboard interaction. This is enhanced by comparing two self-developed dashboards that, according to previous tests, have functionalities with different appearances. User evaluation is performed through mixed research that combines objective (eye-tracking) and subjective (a questionnaire and an interview) methods. The results generate recommendations for better-designed dashboard interfaces that can transfer information appropriately. The vital elements needed to achieve this are interactivity, the option to choose the metrics, and the distribution of the elements in the layout, all playing a role in a more user-friendly interaction between the user and the dashboard.
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