Developing KPIs That Drive Process Safety Improvement

Abstract A case study is provided describing Lloyd's Register's development of a set of Key Performance Indicators (KPIs) for Process Safety Management (PSM) for an oil and gas client. The development process is described in this paper along with discussion of how the KPIs were developed and designed to support the client in gaining a clearer picture of their current Process Safety performance and to drive the improvement of that performance. This paper includes discussion of the number of KPIs that are introduced, the sequencing of introduction of KPIs, the associated implementation requirements, the reporting of the metrics to management at all levels in the organisation, and the value provided by both the measurement and reporting of the KPIs.