利益相关者
集体行动
利益相关者分析
公共关系
社会运动
动作(物理)
利益相关者理论
干系人管理
业务
政治学
组织理论
组织行为学
利益相关方参与
面子(社会学概念)
劳资关系
组织分析
企业社会责任
组织架构
社会学
知识管理
组织文化
非市场力量
组织结构
组织动力学
社会动力
社会组织
组织有效性
作者
Natalie Holzaepfel,Olga Hawn,Timothy Werner
标识
DOI:10.5465/amr.2024.0426
摘要
Organizations face mounting pressure from stakeholders to change practices and policies, yet scholarly understanding of how organizations manage this pressure remains incomplete. While existing research has examined various organizational responses to stakeholder pressure—including acquiescence, neglect, collaboration, and resistance—these responses have been predominantly reactive and discrete, with research overlooking a more systematic approach organizations can employ to neutralize stakeholder pressure before it emerges, and end it if it materializes. To address this gap, this paper introduces organizational repression as an integrated strategy aimed at preventing, controlling, or constraining stakeholder collective action from evolving. Drawing on the social movements and state-based repression literatures, we theorize how organizations can effectively undermine collective action by targeting its enabling conditions across three distinct phases: emergence, coalescence, and formalization. We propose five key repressive tactics—manipulating threat perceptions, closing opportunity structures, restricting resources, selectively disincentivizing recruits, and fragmenting coalitions of members and allies—and explore how organizations can implement each. Ultimately, this paper contributes to the social movements and nonmarket strategy literatures by theorizing organizational repression as a stakeholder management strategy and revealing how organizations can undermine stakeholder efforts to produce organizational and societal change.
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