前景化
突出
工作(物理)
情感劳动
情感工作
中心性
生成语法
心理学
认知心理学
美学
认识论
社会学
社会心理学
机械工程
组合数学
工程类
语言学
哲学
人工智能
数学
计算机科学
标识
DOI:10.5465/amj.2019.0633
摘要
Emotions are part of everyday life, and paradox scholars have long acknowledged that navigating paradox, i.e., opposite, interrelated, and enduring tensions, is inherently emotional. Yet, how such emotions shape the ways in which individuals navigate paradoxes remains unclear. Drawing on an in-depth qualitative study of 63 veterinarians facing the business-care paradox, I develop an emotionally informed model of how individuals navigate paradox at work. I find that emotions: (a) make paradox salient by surfacing a personal connection to paradoxical tensions; (b) trigger flexible emotional labor while responding to paradox; and (c) leave emotional traces that foster ongoing learning. In so doing, I surface how emotions shape the way paradoxes are recognized and experienced. My model invites paradox scholars to consider the centrality of emotions in paradox navigation, thus moving beyond emotions as something to be avoided and instead embracing their generative potential. Foregrounding emotions offers rich theoretical opportunities for future work.
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