Effects of an absenteeism feedback intervention on employee absence behavior

The purpose of this study was to test the effects of an Absenteeism Feedback Intervention (AFI) on employee absenteeism. Three hundred and seventy-one employees working in 14 experimental and 13 control groups in a medium sized hospital participated in the study. Employees working in the experimental groups received absenteeism feedback at three time periods that provided them with information about their own number of absent days and episodes (sequential days counted as a single absence episode) as well as the average of their work and occupational group. Comparisons of absent days and episodes between the AFI and control groups indicate some support for the effectiveness of the intervention. In particular, there was a reduction in absent days and episodes for employees with higher than average absenteeism during the previous year but who were not extreme offenders. The research and practical implications of the AFI for reducing employee absenteeism are discussed. Copyright © 2001 John Wiley & Sons, Ltd.