旅游
现存分类群
领域(数学)
过程(计算)
价值(数学)
数据科学
社会学
系统回顾
社会化媒体
广告
心理学
公共关系
计算机科学
地理
业务
政治学
万维网
考古
机器学习
法学
纯数学
操作系统
生物
进化生物学
数学
梅德林
作者
Jing Li,Puvaneswaran Kunasekaran,Kei Wei Chia,Stephanie Hui-Wen Chuah
出处
期刊:Journal of hospitality and tourism management
[Stratford Peer Reviewed Journal & Book Publishing]
日期:2023-09-01
卷期号:56: 163-185
被引量:1
标识
DOI:10.1016/j.jhtm.2023.06.017
摘要
This is the first quantitative systematic literature review to identify cutting-edge studies and research gaps in the field of interactions between tourists. A Systematic Mapping Study (SMS) was used to structure current literature in this broad research field based on the analysis of interactive objects, situations, themes, methodologies, and theoretical underpinnings. In total, 85 published articles between 2011 and 2020 were analyzed. The results indicate that extant research has focused more on tourists' interactions with unfamiliar travelers for helpful information and emotional support, rather than on their social ties and communications with travel companions. Little is understood about the critical factors that lead to positive interactions among tourists and the contributions of tourism providers in this process. At the same time, there is still a lack of research on negative social interactions between tourists that result in value destruction. Furthermore, limited literature exists on the chronological sequence and inner workings of tourists’ social communications in different situations. Suggestions for future research include widening basic theoretical frameworks and research approaches to provide a more comprehensive view of interactions between tourists.
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