Global Outsourcing Strategies: An International Reference on Effective Outsourcing Relationships

Contents: About the editors About the contributors. Part One The Nature of Outsourcing and Its Present State: The outsourcing decision: A strategic framework Research on outsourcing: Theoretical perspectives and empirical evidence Outsourcing: Drivers and future developments The evolution of outsourcing Global IT sourcing: Analysis, developments and best practice considerations. Part Two The Impact of Outsourcing on Organizational Structures: Global technology transfer: Personal experience from GM and the private sector The relationship between corporate competitiveness strategy, innovation, increased efficiency, productivity growth and outsourcing Outsourcing: The employee perspective Outsourcing for a competitive advantage: The human resource dimensions. Part Three The Long-term Effects of Outsourcing as an Organization-Driven Process: Outsourcing activities in the world economy SMEs' ability to go global: The relevance of aggregation and critical e-applications in outsourcing The economic rationale and labour market effects of outsourcing: A survey Transforming organizations: An analysis of outsourcing and its effects on trade unions The materiality of outsourcing. Part Four Outsourcing - Legal Issues, Control and Relationships: Legal aspects of outsourcing: An overall perspective Risk mitigation and outsourcing: Alternative models for managing supply risk Use of service credits to mediate performance in an outsourcing agreement: Service level agreements and limitations of liability Critical requirements for building and sustaining a successful outsourcing relationship Outsourcing: Ethical supply chain issues. Part Five The Practical Side of Outsourcing - The Case Study Approach: Clean skin at the Kinleith Mill Key questions to ask when contracting out government services: An application to orderly services Offshoring and the SME. Index.