Public Management in the United Kingdom: A New Introduction

Public Management: Change or Continuity? .- The Politics and Theories of Public Management in Britain .- The Institutional Framework of Public Service Provision .- Delivering Public Services: Processes and Problems .- Strategic Management and Leadership .- Performance and Quality Management .- Financial Management and Economic Regulation .- Human Resource Management in the Public Services .- Regulation, Audit and Inspection inside Governance.- Conclusion: Public Management in the UK Today.