Evaluating the Effectiveness of AI-Integrated Digital Marketing on Consumer Behavior, Brand Perception, and Sales Performance

个性化 数字营销 营销 消费者行为 市场调研 收入 感知 业务 计算机科学 知识管理 神经科学 会计 生物
作者
Anu Vij,Mohit Vij,Maged Farouk,Pranav Kumar
标识
DOI:10.1109/iccr61006.2024.10533049
摘要

This study seeks to determine the effects of AI-integrated digital marketing strategies on consumer behaviors, brand perceptions and sales performance. Using a mixed-methods approach, the paper integrates quantitative data from consumer surveys and digital analytics with qualitative information obtained by in-depth study of literature. The main purpose of the research encompasses the empirical assessment of itself significant AI applications, responsible for striving to achieve digital marketing such as personalized content suggestions by chatbots and predictive analytics. Using surveys assisted by the behavioral tracking that helps to understand how AI-driven personalization is dependent on consumer behavior and preference towards products or services. Moreover, the study focuses on how AI influences brand perception based upon consumer behavior towards brands adopting AI into their marketing strategies. In the same line of evaluating performance, study focuses on AI drives sales by studying conversion rates as well as customer retention and revenue growth. Finally, this study intends to provide useful information for practitioners in academia and industry on the relationship between AI-integrated digital marketing strategy processes that may influence consumer behavior, brand attitudes, and sales performance. The results would contribute as a guide in future marketing plans and they will enable businesses to utilize AI technologies better for higher efficiency and sustainable growth of developing markets that are dynamic digitally.

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