Deaf and Hard-of-hearing Users Evaluating Designs for Highlighting Key Words in Educational Lecture Videos

There are style guidelines for authors who highlight important words in static text, e.g., bolded words in student textbooks, yet little research has investigated highlighting in dynamic texts, e.g., captions during educational videos for Deaf or Hard of Hearing (DHH) users. In our experimental study, DHH participants subjectively compared design parameters for caption highlighting, including: decoration (underlining vs. italicizing vs. boldfacing), granularity (sentence level vs. word level), and whether to highlight only the first occurrence of a repeating keyword. In partial contrast to recommendations in prior research, which had not been based on experimental studies with DHH users, we found that DHH participants preferred boldface, word-level highlighting in captions. Our empirical results provide guidance for the design of keyword highlighting during captioned videos for DHH users, especially in educational video genres.