组织公民行为
惩罚(心理学)
心理学
社会心理学
建设性的
公民身份
组织承诺
政治学
过程(计算)
计算机科学
政治
操作系统
法学
作者
Robert S. Rubin,William H. Bommer,Daniel G. Bachrach
标识
DOI:10.1016/j.leaqua.2010.03.005
摘要
The present study replicates and extends previous research examining the relationship between operant leader behavior and organizational citizenship behavior (OCB). Drawing on recent theory proffering trust as an important explanatory mechanism, we hypothesized that employee trust mediates the relationship between operant leader behaviors and OCB. Further, we argue that the valences associated with reward and punishments augment the effects of both contingent and non-contingently administered behaviors. Using data collected from 475 employees of a United States manufacturing firm, results indicate that trust fully mediates the relationship between operant leadership and OCB. Further, results confirmed that contingently based reward and punishment leader behaviors are more constructive in engendering trust and citizenship than non-contingent leader behaviors.
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