AI-Related Job Demands, Resources, and Job Crafting: An Integrated Perspective

This paper analyzes relationships between job demands, job and personal resources, and how they impact exhaustion, engagement, job crafting, and basic psychological need satisfaction. Data collection for this study involved surveys of 221 professionals. The results indicated that AI-related job demands do not directly lead to exhaustion, but effective use of AI increases work engagement. System resources only indirectly influence engagement and exhaustion through job crafting and engagement. Engagement reduces exhaustion and increases job crafting, while exhaustion hinders it. AI-induced crafting fulfills the needs for autonomy, competence, and relatedness. However, high AI demands weaken the positive impact of resources on engagement.