杠杆(统计)
心理学
构造(python库)
内在动机
背景(考古学)
概念化
自决论
知识管理
工作制度
应用心理学
营销
社会心理学
工作(物理)
业务
计算机科学
自治
政治学
法学
生物
程序设计语言
机械工程
工程类
古生物学
机器学习
人工智能
作者
Xixi Li,J. J. Po-An Hsieh,Arun Rai
出处
期刊:Information Systems Research
[Institute for Operations Research and the Management Sciences]
日期:2013-09-01
卷期号:24 (3): 659-682
被引量:215
标识
DOI:10.1287/isre.1120.0456
摘要
We identify two post-acceptance information system (IS) usage behaviors related to how employees leverage implemented systems. Routine use (RTN) refers to employees' using IS in a routine and standardized manner to support their work, and innovative use (INV) describes employees' discovering new ways to use IS to support their work. We use motivation theory as the overarching perspective to explain RTN and INV and appropriate the rich intrinsic motivation (RIM) concept from social psychology to propose a conceptualization of RIM toward IS use, which includes intrinsic motivation toward accomplishment (IMap), intrinsic motivation to know (IMkw), and intrinsic motivation to experience stimulation (IMst). We also consider the influence of perceived usefulness (PU)—a representative surrogate construct of extrinsic motivation toward IS use—on RTN and INV. We theorize the relative impacts of the RIM constructs and PU on RTN and INV and the role of personal innovativeness with IT (PIIT) in moderating the RIM constructs' influences on INV. Based on data from 193 employees using a business intelligence system at one of the largest telecom service companies in China, we found (1) PU had a stronger impact on RTN than the RIM constructs, (2) IMkw and IMst each had a stronger impact on INV than either PU or IMap, and (3) PIIT positively moderated the impact of each RIM construct on INV. Our findings provide insights on managing RTN and INV in the post-acceptance stage.
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