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60 积分 2026-06-09 加入
Just Keep It: When and Why Returnless Product Returns Foster Brand Support
1小时前
已完结
People Reject Free Money and Cheap Deals Because They Infer Phantom Costs
1个月前
已完结
Under the dark side of online trust: how and when livestreamers’ online expressive coping strategy impacts the livestreaming e-commerce failure recovery process
1个月前
已完结
Promised hassle time management in online retailing with fraudulent and regretful customers
1个月前
已完结
The demand-what-you-want strategy to service recovery: achieving high customer satisfaction with low service failure compensation using anchoring and precision effects
1个月前
已完结
Reducing ecommerce returns with return credits
3个月前
已完结
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