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A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery
1天前
已完结
How does AI agent (vs. IVR system) service failure impact customer purchase behavior: mediating effect of customer involvement
1天前
已完结
Successful and Unsuccessful Sales Calls: Measuring Salesperson Attributions and Behavioral Intentions
7天前
已完结
Machines and mindlessness: social responses to computers
8天前
已完结
Chatbots, service failure recovery, and online customer experience through lenses of frustration – aggression theory and signaling theory
9天前
已关闭
Confront, Accept or Reinterpret? Coping Mediation Effects on Attribution in Cloud Service Failure
9天前
已完结
“My bad”: investigating service failure effects in self-service and full-service settings
10天前
已完结
Varieties of disgust faces and the structure of disgust
13天前
已完结
Artificial Intelligence or Human Service, Which Customer Service Failure Is More Unforgivable? A Counterfactual Thinking Perspective
14天前
已完结
评论特征对用户采纳在线医评信息意愿的影响机制——基于ELM模型和信任转移理论
20天前
已完结
Determinants of social participation in patients living with systemic lupus erythematosus: the Psy-LUP multicentre study
13天前
已采纳
Pre-service language teachers’ collaborative management of the shared video-mediated interactional space for pedagogical task design
13天前
已采纳
Predictors of survival in Chinese patients with lupus nephritis
13天前
已采纳
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