| 标题 |
Carrots or sticks in debt collection services? A voice metrics and text analysis of debt collection calls |
| 网址 | |
| DOI | |
| 其它 |
期刊:Journal of service theory and practice 作者:Chengcheng Liao; Peiyuan Du; Yutao Yang; Ziyao Huang 出版日期:2021-09-18 |
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(2025-6-4)